Pitching Tips

Here is a short (we love short), email-appropriate template for pitching yourself to TV producers or guest schedulers:

“With _______________ going on in our nation/world/community, my expertise—(use one phrase here)-- lends itself to helping your audience. So please consider me as a guest on (title of the show). In addition, I may be a good fit because ________________. As for visuals. I have video/jpeg photos/books/props that could lend themselves to a unique/fun/interesting/poignant segment.

“If you want to know more, please read the press release/article/feedback I have added below. Thanks for your time and consideration. I look forward to hearing from you soon.”

If this is true, add this sentence before that last paragraph: "Because I live in __________, I can be at your studio on short notice. Think of me if a guest cancels at the last minute."

Add your contact information, including your website. When people send long, complicated emails, the screeners are likely to delete them without a second thought.

Listen for Cues

If you are being interviewed live, the interviewer or host will give you cues. Pick up on them. The interviewer will say, "In the 90 seconds we have left, tell us..." that means you have a whole minute and a half. Don't give a one-sentence answer, unless it takes you a minute to spit out a sentence.

And if the host says, "Quickly, before our break..." give your answer quickly. You will appear media savvy if you pick up the pace of your speech and avoid a "Well, uh, I was thinking that..." just answer.

If you are in the studio and there's chaos going on, just keep going unless you are stopped. For instance, lights can go out or hosts can choke, and if you're talking, the cameras may be avoiding the problems and be focusing on you. By keeping your cool, you're saving the program... and building your reputation as an excellent newsmaker or guest.

Phone Interviews

Phone interviews are frustrating for you, the newsmaker and for the talent interviewing you. You just can't hold as good of a conversation when you can't see the person's non-verbal communications.

For this reason, I recommend that you get to the studio if you're offered the option.

What happens in a phone interview is typically this... you take too long to answer a question or you pause, and the interviewer thinks you've finished your answer. So the host begins to ask you another question at the same time you start speaking again.

Interviewer: "I'm sorry. Go ahead and finish your sentence."

You: "No, my apologies. What were you asking?"

Interviewer: "No please..."

All this politeness can waste your valuable interviewing time. Unless you're being interviewed on Hardball, in which case you will always be interrupted.

So here's another tip (if you can't get to the studio). If the host interrupts you, just go silent. Let the interviewer either tell you to finish your sentence or ask another question. He or she may be interrupting you because you're speaking too slowly... or because (put your thick skin on) you're boring.

If this is happening to you in every interview, practice speaking a bit faster or hire a soundbite coach!

Making Sense of a Candidate's Gaffe

Maybe the presidential candidate with the fewest verbal misstatements will win the 2008 race. Senator Hillary Clinton's comment about assassination last week may be the final straw that keeps her from getting chosen as VP or cabinet member.

If you missed it, she was making a case for staying in the race. She said her husband didn't wrap up his nomination until June and referenced Robert Kennedy's assassination in June 1968. Some political commentators talked about the inaccuracy of her statement and many took great offense, claiming that Senator Clinton was hinting that she was hanging on in case Barack Obama got assassinated. Others defended her, saying she is a nice person and would wish no physical harm to the senator from Illinois.

As a soundbite coach, the tack I take on it is, "What in the world would I do if I were HER coach?" A couple of learning points from this ill-timed remark may help you in crisis:


1. Exhaustion cripples--As Vince Lombardi said, "Fatigue makes cowards of us all." I say, "Fatigue makes fools of us all." Don't go in front of the cameras if you've been running on little sleep. Hillary Clinton may be hanging on to her candidacy for many reasons, but hopefully, she wouldn't have made this social blunder on a good night's sleep... which she may not have had for months.

2. Words matter--Word like "assassinate" should seldom be used in political or corporate campaigns. Pastor John Hagee and Senator John McCain parted ways over the use of "Hitler." And Senator Barack Obama probably wishes his pastor, Jeremiah Wright, hadn't used several incendiary phrases. The point is some words (like "hope") inspire and others inflame. When you're practicing your soundbites, know what results you're aiming for and use words accordingly.

3. Good apologies help; bad apologies make it worse--Mrs. Clinton's apology about using the assassination reference left me wanting more. She said she hoped she didn't offend the Kennedy family--but what about the Obama family?

If I were her coach, I would've counseled her to apologize like this: "During this tough week for the Kennedy's, I hate that my remarks might have reminded them of an even sadder moment in their family's history. And I would never wish ill on my colleague in the Senate and presidential candidate, Barack Obama. I did not mean to insinuate that I was still in the race because something bad might happen to him. I am still in this race because people deserve a choice for their Democratic candidate."

If you find yourself needing to apologize, make sure you cover all the people who could be offended and end on a strong note.

This history-making campaign will continue to give us fodder for coaching moments. Let's hope future candidates and newsmakers will learn all they can.

One Big Thing that Irks a Producer

Our producer came unglued a few weeks ago when a publicist walked into the control room (from the studio audience) near the end of the LIVE program and started handing him notes and telling him what to do. At many news stations and production facilities, an unauthorized person can't gain access to the control room, but I've worked at several places where visitors are encouraged to watch the sausage being made. If you're visiting a place like this, DO NOT interrupt a live technical crew... unless you are the paying client.

If the control room has a closed door on it, do not open the door unless you are invited in. If you are invited in, please be silent until asked a question.

So, why did our producer get so upset? The publicist was waving papers in front of him, and he couldn't see the computer buttons to give us our time cues for the end of the show, so we kept talking and the program was over! It was ugly. That publicist and her clients won't be asked back.

Things That Irk an Interviewer

Recently, a newsmaker hit the trifecta. That's right, he committed three sins in one short interview. First, when I was introducing him in a live setting, he corrected information HE GAVE ME from his bio, as in "I'm not really living there yet. I'm in City X." Well, then, don't put City Y in the document you send me. And why bring it up anyway when time is short and you're trying to sell books?

Second, he was slow putting sentences together. So when my colleague tried to help him out, the guest asked, "Well, what do you expect when it's 5:30 am?" Don't accept early morning interviews if you're not a morning lark. And worse, if you do, don't complain about it. No one is holding a gun to your head.

Third, in response to three questions, the fellow said, "Well, my co-author is really the expert on that. Here's what I think he would say..." If you can't speak for your co-author, don't accept the interview.

I'm not mad at the guest. He just needs coaching. I'm mad at the publicist who told me this guy was high-energy and articulate. He was neither.

Lessons from the Campaign, Part Two

Since I promised to give coaching tips to each candidate, Mike Huckabee has dropped out of the race, but I'll still give him advice, since some of you may benefit. With each candidate, I'll explain how you can apply the tip to yourself.

Huckabee--Watch the 5 o'clock shadow, Governor. It makes you look tired. And don't complain during the debate about the questions and time you're not getting. Instead, inspire and make the most of every second.

For everyone: Make sure you don't need a touch-up shave for a late-night interview or speech. Focus on the positive instead of complaining. Reporters don't like nags.

John McCain--Don't get short and testy with reporters. They will just report on your temper again. Instead, invite them to another barbecue.

For everyone: Don't say things to reporters such as, "That's not news." Don't yell at reporters. Don't curse reporters. You'll likely end up on YouTube. Reporters don't like to be yelled at.

Hillary Clinton--Spend time with a voice coach. When you raise your voice in rallies or when making a point in a debate, your voice gets shrill, strained and flat.

For everyone: If you do a lot of interviews or a lot of speeches, your voice could be damaged or strained. Consider hiring a voice coach. Reporters get tired of grating voices.
Typically, you can find a speech or voice expert at your local community college. Help can be had for as little as $50 per hour.

Barack Obama--When you're on your game, you're engaging and inspirational. Every once in a while though, we get a cutaway during a rally or a debate and you appear to be stifling a yawn or going cross-eyed with fatigue. Get some rest.

For everyone: As media savvy as you may be, remember Vince Lombardi. The coach told his players, "Fatigue makes cowards of us all." Rest makes your skin glow and your voice resonate. Rest makes you think faster and articulate your thoughts easier. Reporters will get drowsy if you're boring. So keep them on their toes by being at your rested best.